Built in Sydney.
Answering 24/7.
Cacxi builds AI receptionists and booking automation for small businesses. We started in Sydney in 2024 with one goal: no business should lose work to an unanswered phone.
Why We Built Cacxi
Founded in 2024, Cacxi was built on a clear mission: to help small businesses connect with their customers through smart, AI-driven automation. We saw the everyday struggles of managing bookings, follow-ups, and customer support — and knew there had to be a better way.
Starting with a lean team of tech enthusiasts, we created tools that blend automation with a human touch.
Today, Cacxi answers phones, books jobs, and follows up for businesses that don't have a front desk. The goal hasn't changed: service that feels personal, without the overhead of extra staff.
Our Mission & Vision
At Cacxi, we're guided by a clear mission and a set of core values that inform everything we do.
Our Mission
Make the automation big companies take for granted — phone answering, booking, follow-up — affordable for small businesses. A sole trader should get the same front desk a franchise gets, at a price that pays for itself.
Our Vision
A small business that never misses a call, a booking, or a follow-up — without hiring for it. Every feature we ship is measured against that picture: does it win the owner back time, or win them a job they would have lost?
Our Core Values
Innovation
We adopt new AI models and tools quickly — and only keep the ones that make the product measurably better.
Collaboration
We build with clients in the room. The people taking the calls know the problem better than we do.
Excellence
If the assistant mishears a name or books the wrong slot, that's our bug to fix. The quality bar sits at every call.
Agility
A small team with short cycles. When your workflow changes, the assistant changes with it.
Client Focus
We listen before we build. Every feature starts with a real workflow from a real business.
Integrity
Plain pricing, no lock-in contracts, and straight answers about what the AI can and can't do.